FAQ

Frequently Asked Questions

Products

What types of hair do you sell?
We sell premium hair bundles in Straight, Body Wave, Deep Wave, Curly Wave, and Loose Wave textures. We also carry 5x5 HD Closures and 13x6 HD Frontals.

What lengths are available?
Our bundles are available in lengths from 12 inches to 30 inches. Closures and Frontals are available in 12"-20".

Is the hair 100% human hair?
Yes! All of our hair is 100% premium quality human hair, carefully selected for softness, durability, and a natural appearance.

Can I dye or bleach the hair?
Yes, our hair can be dyed, bleached, and heat-styled. However, we recommend consulting a professional stylist to maintain the best results and longevity.

How many bundles do I need?
This depends on the look you want and the length you choose. Generally:
- Short styles (12"-16"): 2-3 bundles
- Medium styles (18"-22"): 3-4 bundles
- Long styles (24"-30"): 4-5 bundles

How much does each bundle weigh?
All of our hair bundles are 100 grams each, ensuring you get a full, consistent amount with every bundle.

What is the natural color of the hair?
All of our hair comes in its natural color — no dyes or chemical treatments applied.

Does the hair shed?
Our hair is carefully crafted to minimize shedding. With proper care and installation, you can expect minimal shedding for a long-lasting, beautiful look.

Burmese Hair

What is Burmese hair?
Burmese hair is sourced from donors in Myanmar (formerly Burma). It is known for its soft, silky texture, natural appearance, and exceptional quality. It is 100% virgin hair — never chemically processed or altered.

What textures does Burmese hair come in?
Burmese hair is available in Straight, Wavy, and Curly textures, giving you a wide range of styling options to suit your look.

Can Burmese hair be colored or heat-styled?
Yes! Because it is 100% virgin human hair, Burmese hair can be dyed, bleached, and heat-styled just like your natural hair. We recommend working with a professional stylist for color treatments.

How long does Burmese hair last?
With proper care — regular washing, conditioning, and gentle handling — Burmese hair extensions can last a very long time while maintaining their quality and natural appearance.

How is Burmese hair installed?
Burmese hair can be installed using sew-ins, tape-ins, or fusion methods depending on your preference and lifestyle.

Orders & Shipping

How long does processing take?
All orders are processed within 1-2 business days after payment is confirmed.

How long does shipping take?
Standard shipping takes 5-7 business days. Express shipping takes 2-3 business days. Please see our Shipping Policy for full details.

Do you offer free shipping?
Yes! We offer free standard shipping on all orders over $150.

Can I track my order?
Yes! Once your order ships, you will receive a confirmation email with a tracking number.

Returns & Refunds

What is your return policy?
We accept returns within 14 days of delivery on unused, unaltered hair in its original packaging. Please see our Return & Refund Policy for full details.

Can I exchange my hair for a different length?
Yes! We are happy to arrange exchanges subject to availability. Contact us at Shundie@shundietrend.com.

Contact & Support

How can I contact you?
You can reach us at Shundie@shundietrend.com or through our Contact page. We respond within 1-2 business days.

Do you have social media?
Yes! Follow us on Instagram and Facebook for styling inspiration, new arrivals, and exclusive offers.